The following are terms of a legal agreement between you (*The Beneficiary") and Transcript ("The Service Provider"). Transcript shall mean and be represented by the legal person having the relevant comercial right for the name "Transcript". By accessing, browsing, or using this Web site, or whenever placing an order or asking for a quotation you acknowledge that you have read, understood, and agree to be bound by these terms and to comply with all applicable laws and regulations. The Beneficiary may in no way limit the rights of the Service Provider by any terms which are not comprised herein. The rights of the Service Provider shall be deemed to mean the rights of the legal person having the relevant comercial right for the name "Transcript". If the Beneficiary places an order it agrees to be bound by the present terms. The law governing the terms and order is the law at Service Provider's place of residence.

This Web site of this domain contains proprietary notices and copyright information, the terms of which must be observed and followed.

Transcript shall include administrators, managers, linguists, translators, freelancers provide translation, localization, project management, communication and linguistics services.

This site and all content in this site may not be copied, reproduced, republished, uploaded, posted, transmitted, distributed, or used for the creation of derivative works without Transcript's prior written consent, except for the non-exclusive, non-transferable, limited permission to access and display the Web pages within this site, solely on your computer and for your personal, non-commercial use of this Web site. This permission is conditioned on your not modifying the content displayed on this site, your keeping intact all copyright, trademark, and other proprietary notices, and your acceptance of any terms, conditions, and notices accompanying the content or otherwise set forth in this site. Notwithstanding the foregoing, any software and other materials that are made available for downloading, access, or other use from this site with their own license terms, conditions, and notices will be governed by such terms, conditions, and notices.

A contract with the Service Provider is considered concluded when the Beneficiary has transmitted the order by electronic mail, fax, telephone, post or other acceptable means of communication and this order has been confirmed by the provider. The price at which the service is provided is the price accepted at the time the order is sent or any other price agreed upon by the parties by means of written contract or the regular price at which the clients usually receives the services.

The Beneficiary understands and acknowledges that it cannot, by any means, limit the Service Provider's business by asking the Service Provider to grant him/her/it exclusivity or ask the Service Provider to refrain from having contact or taking orders from clients. The Beneficiary understands and agrees that the Service Provider has the right to make known the clients for which it has worked, including the Beneficiary. The order of the Beneficiary must contain the data of a valid, registered natural/legal person which/who is active in the corresponding state at the time of order. Such identification data of the Beneficiary must include at least the name, address and company number (or personal number) and VAT code. The Beneficiary must have the legal and legitimate right to engage in ordering the service for the legal/natural person so identified. The failure of the Beneficiary to provide at least the valid identification data specified before gives the Service Provider the right to retain the performed service/translated documents untill payment is made by the Beneficiary, according to Beneficiary's order, as well as an exclusive right for the Service Provider to demand and enforce payment of services by all means possible. The same is true when there is suspicion or evidence that the Beneficiary is in a winding-up procedure, or bankruptcy, or when the Beneficiary is deemed to be/or to may be in default of payment, or when the Beneficiary provides identification data of a legal/natural person in which it has no direct interest or which it cannot legitimately represent and engage.

The Beneficiary undertakes to pay the issued invoices within 15 days since issuance. The invoices will be mainly sent electronically. The Beneficiary has no right to deduct from the invoices issued by the Service Provider fees, Beneficiary's bank charges or any other amounts for paying within Service Provider's terms (15 days). The Beneficiary agrees to pay all related costs of notification, debt recovery and court proceedings in case the value of order(s) is not paid according to the conditions in the issued invoice (15 days). An invoice shall be sent to the same electronic email address or fax number as the one used when the Beneficiary sent its order and deemed to be received if no error follows within the next 24 hours.

An order is considered to be a one-time event whereby the Beneficiary transmits to the Service Provider all the instructions, documents, contents, memories, terminological sources, reference links, and any other similar documentation and information that must be employed by the Service Provider when working on the specific order. Once an order has been confirmed by the Service Provider, any and all additional instructions, documents, contents, memories, terminological sources, reference links, and any other similar documentation and information will represent a new order. The minimum charged fee for an order is 25 EUR, exclusive of VAT, representing administrative and handling fees. For orders exceeding 25 EUR, no administrative and handling fees are charged. An order confirmed by the Service Provider and then cancelled by the Beneficiary gives the Service Provider the right to retain the minimum administrative and handling fee. Any kind of changes, updates, additions, corrections and other similar included by the Beneficiary to an initial source document, after the order has been confirmed by the Service Provider, will only be considered and handled in the course of a new order. In case the Beneficiary refuses to accept the minimum charge of a new order, and the price adjustments reflecting the additional work to be done, the Service Provider has the right to discontinue the provision of service, without any claims whatsoever from the part of the Beneficiary, and the Beneficiary will have the obligation to pay for the services provided up to that moment. The fact that the Service Provider, out of good-faith, has not charged the Beneficiary once for supplementary work or additional translation/proofreading, does not mean that the Benficiary will have any right not to pay for such additional work in the future.

In case, after an order is confirmed, the Service Provider discovers that Beneficiary's initial instructions and estimations(number of words in source document, Trados analysis, type of memory and setting for source and target languages, and other similar) are wrong, the Service Provide will inform the Beneficiary about the inaccurate calcuations and estimations, and the Beneficiary, in good-faith, will accept the additional charges and adjustments reflecting the supplementary work to be done and the translation/proofreading/processing of additional words/contents. In case the Beneficiary refuses to accept the payment for the translation/proofreading/processing of additional words/contents, the Service Provider has the right to discontinue the provision of services, without any claims whatsoever from the part of the Beneficiary, and the Beneficiary will have the obligation to pay for the services provided up to that moment. The fact that the Service Provider, out of good-faith, has not charged the Beneficiary once for supplementary work or additional translation/proofreading, does not mean that the Benficiary will have any right not to pay for such additional work in the future.

Each translation is made in accordance with the valid and generally accepted rules of spelling, grammar and language use of the target language. The Beneficiary is also encouraged to order proofreading services for the provided translations. While translation services are provided according to the best knowledge and due dilligence possible, the Beneficiary also accepts that a translation may also include minor aspects that need to later be adjusted in the course of proofreading services. Such aspects may include minor spelling and/or ortographic typos, inflections, etc. The proofreading service is an additional service, not included in the price of translation services, and the Beneficiary has the option to add and order the proofreading service for the proofreading fee.

When translating technical or specific texts/documents, the provider uses the terms that are in current use and according to their commonly accepted meaning. If the client wishes certain terms or forms of language to be used that deviate from the generally recognised rules, he must inform the unit and provide the relevant instructions (text examples, parallel texts, glossaries and such like). The use of certain specific terminology must be expressly agreed in advance and stated when the order is placed. The client agrees to provide consultation at the request of the translator.

The Beneficiay and Service Provider agree that all claims to liability and compensation or otherwise, whether for the service provided, translated documents, working procedures, debt recovery, etc are limited to the order value. Such claims must be justified by manifested wrong doing.